Terms & Conditions

TERMS & CONDITIONS

 

Company Name- Sumangalam Retailers Private Limited
Company Address- 14, Bentick Street, Gujrat Mansion House
City- Kolkata, State- West Bengal, Zip Code- 700001
Email Address- bagstudio.rla@gmail.com
Phone Number- (+91)6289129199
Date- 05.12.2023

 

Dear Customer,

Thank you for choosing Bag Express which is a brand owned by Sumangalam Retailers Private Limited for your consumable needs. Before proceeding with your purchase, please take a moment to review the following terms and conditions that govern the sale and use of our products. By making a purchase from Bag Express, you agree to abide by these terms.

 

  1. Ordering and Payment:

   – All orders are subject to acceptance and availability.

   – Prices are as stated on our website and are subject to change without notice.

   – Payment must be made in full before the order is dispatched.

   – We accept Credit Card, Debit Card, UPI, Phone PE, Googly Pay, Net Banking.

 

  1. Shipping and Delivery:

   – We strive to process and dispatch orders promptly, but delivery times may vary.

   – Shipping costs will be calculated at checkout and are the responsibility of the customer.

   – Please ensure the shipping address provided is accurate. We are not responsible for delays or non-delivery due to incorrect addresses.

 

  1. Returns and Refunds:

   – We take pride in the quality of our products. If you are not satisfied, please contact us within 7 days of receiving your order.

   – Returns are accepted for damaged or defective items. Please provide photographic evidence of the issue.

   – Refunds will be processed within 7 days of receiving the returned product.

 

  1. Product Usage and Safety:

   – Please carefully read and follow the product instructions and guidelines provided.

   – Keep products out of reach of children and pets.

   – Bag Express is not responsible for any misuse or negligence resulting in injury or damage.

 

  1. Intellectual Property:

   – All content on our website, including but not limited to logos, images, and product descriptions, is the property of Bag Express and may not be used without permission.

 

  1. Privacy Policy:

   – We respect your privacy. Please refer to our Privacy Policy [provide link] to understand how we collect, use, and safeguard your information.

 

  1. Communication:

   – By placing an order with Bag Express, you agree to receive communication related to your order, including promotional emails. You can opt-out at any time.

 

  1. Governing Law:

   – These terms and conditions are governed by the laws of West Bengal, India.

 

Thank you for choosing Bag Express. If you have any questions or concerns, please do not hesitate to contact our customer service at bagstudio.rla@gmail.com or (+91) 6289129199.

 

Sincerely,
Management Team
Bag Express