Effective Date: 05.12.2023
Thank you for choosing Bag Express for your needs. Our Shipping Policy outlines the terms and conditions related to the shipping of our products to our valued customers. Please review the following information carefully before placing an order.
- Processing Time:
– Orders are typically processed within 1-2 business days of receipt, excluding weekends and holidays.
– Processing times may vary during peak seasons or promotional periods.
- Shipping Methods:
– We offer standard shipping as our primary shipping method.
– Expedited shipping options may be available at an additional cost, and delivery times vary based on the selected method.
- Shipping Costs:
– Shipping costs are calculated at checkout based on the destination and the selected shipping method.
– Free shipping promotions may be available under certain conditions and will be clearly communicated on our website.
- Delivery Time:
– Estimated delivery times are provided at checkout based on the selected shipping method and destination which may vary from place to place depending on the method of transit as per the logistics partner.
– Bag Express is not responsible for delays caused by external factors such as weather, customs, or carrier issues.
- Order Tracking:
– Once your order is shipped, you will receive a confirmation email with tracking information or any relevant method chosen by the logistic partner.
– You can track your order by clicking on the provided tracking link or by logging into your Bag Express account.
- Shipping Restrictions:
– We currently only ship to addresses within India.
– Please ensure that the shipping address provided is accurate, as Bag Express is not responsible for misdelivered or lost packages due to incorrect addresses.
- International Shipping:
– International orders may be subject to customs duties and taxes imposed by the destination country. The customer is responsible for any additional charges.
- Order Changes and Cancellations:
– Once an order is placed, changes or cancellations may not be possible. Please review your order carefully before confirming the purchase.
- Lost or Damaged Items:
– In the rare event that your order is lost or arrives damaged, please contact our customer service team at bagstudio.rla@gmail.com within 7 days of receiving your order. We will work to resolve the issue promptly.
- Communication:
– You will receive email updates throughout the shipping process, including confirmation of your order, shipment notification, and delivery confirmation.
If you have any questions or concerns regarding our Shipping Policy, please contact our customer service at bagstudio.rla@gmail.com or (+91) 6289129199.
Thank you for choosing Bag Express for your consumable needs.
Sincerely,
Management Team
Bag Express